Make It Happen Real Estate S.L.
Effective date: 27/06/2025
1. Introduction
Make It Happen Real Estate S.L. ("we", "our", or "us") is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Spanish data protection laws.
This statement applies to all users of our website and services, and outlines your rights regarding the personal data you provide to us.
2. What is Personal Data?
Personal data refers to any information relating to an identified or identifiable individual. This may include your name, email address, phone number, property preferences, IP address, and other identifiers.
3. How We Collect Personal Data
We may collect personal data from you in the following ways:
When you complete online forms on our website
When you contact us by email, phone, or social media
When you sign up for newsletters or request property information
When you submit an enquiry or request a consultation
When you use our website (including through cookies and analytics tools)
Cookies:
We use cookies to improve user experience, analyze traffic, and personalise content. You can configure your browser to block or alert you about cookies, but some parts of the site may not function properly without them.
4. Types of Personal Data We Collect
Depending on how you interact with us, we may collect:
Name, email address, phone number
Property interests, budget, and location preferences
Professional details (if relevant)
IP address and browser information
Any additional information you voluntarily provide
5. How We Use Your Personal Data
We process your personal data only when we have a legal basis to do so. The purposes include:
Responding to enquiries and providing property-related services
Sending newsletters, offers, or marketing communications (only if you opt-in)
Personalising your browsing experience
Conducting customer service follow-up
Fulfilling legal or regulatory obligations
Improving our website and services
6. Disclosure of Your Personal Data
We may share your personal data with:
Our internal team and authorised personnel
Third-party service providers (such as hosting, CRM systems, marketing platforms)
Legal, regulatory, or government authorities if required by law
Other real estate professionals or service partners when required to fulfil your request (e.g., mortgage brokers, legal advisors)
We ensure all third parties respect and safeguard your data in compliance with GDPR.
7. International Data Transfers
In some cases, we may transfer personal data outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or data transfer agreements compliant with the GDPR.
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable laws. You may request deletion of your personal data at any time, subject to legal or contractual obligations.
9. Your Rights Under GDPR
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion (right to be forgotten)
Restrict or object to processing
Request data portability
Withdraw consent at any time
File a complaint with a data protection authority (e.g. AEPD in Spain)
To exercise any of your rights, please contact us using the information below.
10. Security of Personal Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, loss, or destruction. Only authorised personnel have access to the data for legitimate business purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.
12. Contact Information
If you have questions, requests, or complaints about how we handle your personal data, please contact us:
Make It Happen Real Estate S.L. Costa del Sol, Malaga, Spain info@makeithappen.re +34 643 790 458
If you are not satisfied with our response, you may contact the Spanish Data Protection Authority (AEPD) via https://www.aepd.es.
